Shipping & Handling
We are happy to order a flat-fee shipping on all orders and they will be sent by An Post registered post. Your order will come with a tracking number and it will need to be signed upon delivery. We are not responsible for the orders once they have been shipped.
According to An Post information, postage takes about 2 working days within Ireland and up to 15 working days for international delivery depending on the country. Capital city addresses tend to incur faster delivery times, than non-capital cities.
Orders in stock will be processed and posted within 3 working days. Custom pieces usually take an average of 4 days to be produced (or longer depending on demand), so please bear this in mind when placing your order. If you order is urgent please make a comment at check-out and we will endeavor to process it as early as possible.
ThunderSolas will not be held responsible for any additional duties/taxes incurred by your country, so please check with your local Customs for any restrictions and charges. Should you refuse to pay any additional charges and your order is returned to us, we reserve the right to deduct these costs from your refund or exchange. Postage fee is non-refundable.
All products are carefully packed to best protect the goods. If you want us to send a present for a special occasion directly to someone, please make a note on the comment box to ensure we gift wrap, we can also add a message on your behalf.