Terms & Conditions

ThunderSolas makes every effort to represent as accurately as possible the colours, styles and fits of our products. Please note, the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours of products shown on our site.

Unless otherwise noted, all materials, including images, photographs and copy, found on the website are copyrights and/or other intellectual property owned, controlled or licensed by ThunderSolas.

All orders are subject to the availability of stock. We reserve the right to cancel any order for any reason, at which time, you will be notified via email. All monies will be refunded in the form of original payment if an order is cancelled by us.

By purchasing from our website you are therefore accepting its terms and conditions hereby described.

Privacy & Security
 

We value our customers and respect their privacy. We only collect relevant customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We do not disclose your personal information to third parties, other than for the purpose of processing payments for the items you have ordered.

We reserve the right to discontinue the use of this website to any person(s) who provides us with false or misleading information.

Payment
 

All prices quoted on our website are in Euro (EUR) and are Goods & Services Tax (23%) inclusive.

All purchases will be charged in Euro only. Please be aware that your bank and/or credit card company may charge you a currency conversion fee. Please check with your banking institution for any fees you may incur prior to placing your order as we are not responsible for any additional fees charged to you by any third party.

Quality Control

ThunderSolas strives to offer high quality products. All products are meticulously checked before being shipped to ensure they are in perfect condition. They are then carefully packed in bubble-wrap for protection throughout their journey to you! As leather is an organic natural material, there are grains on the product that are not considered marks as they are part of the leather skin. 

Returns & Exchanges

Your satisfaction is our highest priority so it is important to us that you are happy with your purchase. If for any reason you are not completely satisfied, we will gladly issue an exchange to another product or issue a credit note (valid for 6 months from date of issue) provided that the following conditions are met:

1. All items must be in 100% new condition, unworn, unaltered and in original packing. The condition of returned items will be determined by ThunderSolas.

2. We are notified of your intention to exchange or return by email within seven (7) days of the date of delivery.

3. You follow our instructions sent to you via email for the return of the item/s.

4. Your return must be received by us within ten (10) days of the date of delivery within Ireland, if international then fourteen (14) days, no slower than registered air mail.

5. In the unlikely event that you receive a product that is faulty (please see ‘Quality Control Section’ abovementioned), please contact us immediately upon arrival of your parcel.

Please note, returned items must be packaged safely and securely as we cannot accept returns that have been damaged through postage. All returned items to be sent to

ThunderSolas | Leather Designs

2 Cow’s Lane

Dublin 8 – Temple Bar

Ireland

The return postage cost is the responsibility of the customer. Furthermore the processing of your exchange may take up to ten (10) days, after we have received the original goods. We will repost your exchanged item free of charge.

ThunderSolas reserves the right not to exchange a product that has been damaged or broken due to mishandling of the product. Please refer to section ‘Caring for your products’ under the Materials tab on the menu. We will be happy to repair whenever possible – costs of postage will be incurred by customer.